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The 4 Legal Pages Your Kajabi Site Needs


The 4 Legal Pages Your Kajabi Site MUST Have

What are the legal requirements for my website for my online business?

You're serious about your business so having a website is a must.

However, having a website carries more responsibility than many realize. I think it's because it's so easy to get up and running in less than 5 minutes and so we are lulled into thinking that it's all fun and games. But it's not.

Being on the internet opens you up to new liabilities: customers, intellectual property infringement; handling payments and refunds.

Every business decision has a legal impact and you want them to be positive. Your legal notices on your website are areas you need to pay attention to.

  • GDPR Privacy Policy
  • Terms or Terms of Use (mean the same thing)
  • Disclaimers: professional, earnings, FTC
  • Disclosures: affiliate

What is a GDPR Privacy Policy?

The GDPR is a regulation that went into effect May 2018 and the triggers are collecting personally identifiable information from...

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Kajabi mini-course creators - what is your refund policy?


Another great question from a fellow Kajabian and directed towards the mini-course creators.

What is your refund policy?

This triggers what I call a bizlebox decision.

Business and legal added together and you get bizle = biz + le

You see every business decision has a legal impact and you want them to be positive and yes, I am a lawyer - not yours but here to help educate you on how to handle refunds from a bizlebox standpoint.

You decide the refund policy YOU want to offer. 

  • There are the standby infomercial guarantees (I like to call them) 30-day money back guarantee;
  • The one that cracks me up and I give credit to the online course world - provide proof of your homework and then I'll give you a refund. 

I'd like to give you these questions instead to answer when you are crafting your refund policy. 

Three questions to answer when creating your refund policy. 

  1. Is it going to keep you up and stressing when people had 100% access to all your content,...
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How to add comments to your Kajabi opt-in form.


Can I add a place for comments on my Kajabi opt-in form?

Here's another great question from a fellow Kajabian:

Is there a way to add to an opt in form that alow includes a place for someone to write a message? I run a small business and people often want to inquire about our programs and send me a message.

I would like them to be able to message me via my website in a way that also adds them to my email list. Is this possible?

Yes, it is.

How to add a place for comments to your Kajabi opt-in form.

  1. Plain and simple, you are going to simply add a custom field to the form you are using for your opt-in, or create a new form and call it Contact Me and use that one. Either way, the end result is the same. Here are the instructions on how to create a form. 
  2. Then turn on notifications to yourself or a team member and that way you'll know when someone submits the form. If you have a heavy influx of opt-ins, then you'll probably want to create a separate form Contact Me and...
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How to set up a referral program without Kajabi's affiliate feature.


How do I set up a referral or affiliate system in Kajabi?

When I don't want to or don't have Kajabi's affiliate features.

As I'm planning out my NP2NYC, one thing that was suggested was setting up a REFERRAL system so that: 
a) existing members/superfans can refer to new people, and
b) new people can let me know who referred them.

I'm not at a point of wanting to set up an affiliate system yet (Part a) ), but I would like to set up a way for new people to let me know who referred them (Part b) ).

Tamsen mentioned being able to send out thank you notes/Amazon gift cards.

What I need:
- a technical walkthrough on setting this up
- how do I get notified and track this?

The bottom line:
This needs to be really simple and quick to set up because I have a limited amount of time to work on it

How to set up a referral process with Kajabi's standalone pages

You're going to love how simple this is:

  1. Add a form or an assessment to a standalone/thank you page. The one that displays...
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3 Ways to Minimize your Kajabi Membership Cancelation Rate

Kajabi's Facebook Live

Yesterday Kajabi had a fabulous Facebook live with Gravy Solutions and Jcron! Did you catch it? Gravy Solutions is working with Kajabi to help with member retention and caring about customers is definitely an area that I enjoy geeking out about because it's caring about people - and I'd venture that you value that also.

I'm also all about being proactive in our business ... what can we do to eliminate completely or minimize future headaches.

How to treat membership retention in a proactive way. 

Here were Casey's tips to helping you handle your membership retention in a proactive way. 

Stop overwhelming members.

Curb Overwhelm - find ways to make what you provide more simple. I call this simplify to amplify. He recommended constantly asking 2 questions from the perspective of your member:

1. What do I do now?
2. What do I do next?

Hire someone and watch them go through your membership.

His next tip (which I'm also a HUGE fan of) was get another set...

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All Your Firsts Start With ONE

When you are building your first Kajabi product.

First step.
First concert.
First kiss.
Firsts start with ONE.

Firsts aren't 2, 3, or 20.
Firsts are ONE.

Now if you've been following along these past few days we've been focused on picking ONE product or service. Our ONE exquisite "dish" if you will that we are known worldwide for. 

And yesterday's how to pick one thing raised another great Kajabian listener question - but what if I want to do 15 products?

I'm brand-new to Kajabi, what do I do?

Me: How long have you had Kajabi?

Kajabian: I'm on the 28-day trial.

Me: Ok, how long have you had your online business?

Kajabian: Just started.

Me: Ok ... yes, in the course of your online business career you may very well have 15 products but you didn't take your 15th step or go to your 15th concert first.

Stick to building and focusing on your first product.

It's impossible.
You had to go to ONE.
One had to be your first.

So please keep that in mind when you are full of excitement and...

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How do I pick ONE Kajabi product to build?

How do you pick the ONE Kajabi product to build? 

Ask 10 people and you'll likely get 10 answers.

Here's how I've boiled it down.

Where do you want your next $20,000 to come from?
Not COULD come from but WHERE.
Could is wrought with choices.
Where is specific location.

What product or service do you want 1000 people to buy?

If you had 1000 people in one of your products or services, which one is it?

Not well, I could have 50 here, and 200 here, and another few over there.
Which ONE?

The beauty and the beast of Kajabi is that we can do whatever we want so easily.

The tricky part is we don't always know what we want.
Or we're afraid to limit our choices and miss out.

  • So if you had $20,000 waiting for you next month, what product or service did you sell?
  • If you had 1000 people sign up for your program or service, what did they buy.

You can always expand what you offer.
You are not limiting yourself.
You are giving yourself the opportunity to reach your #kajabihero levels.
You are...

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Kajabians Pick ONE Product!

Should you make ONE product or 10 in Kajabi?

When was the last time you went to the buffet?
Do you even like a buffet?

  • If you could imagine yourself as a restaurant for a moment ...
  • Are you known worldwide for the most exquisite dish?
  • Or are you locally known for a huge buffet?

I promise there is a point here directly related to life as a Kajabian.

How do you get your next #kajabihero pin?

  • How many Kajabi hero pins do you have?
  • How many do you want?

I think it's safe to say that the majority of Kajabians want to get surprise gifts from Kajabi in the mail that we can post on IG and share the sheer elation on our latest achievement.

  • Take a look around - who are the #kajabiheros that inspire you?
  • Are they known worldwide for their exquisite dish?
  • or do they have a buffet of products available?

Kajabiheros don't make these mistakes.

I've made this mistake.
I've watched thousands make it to.
I could do this.
I only have 15 products in Kajabi.
or I'm a founder with unlimited products -...

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Kajabians - tell your customers thank you!

When was the last time someone told you thank you?
When was the last time you received a thank you gift?

How did you feel?
Pretty incredible I bet!

Grab the done-for-you thank you checklist here. 

How do I remember to say thank you?

  • Use Alexa to set thank you reminders for you.
  • Use your phone
  • Use your calendar
  • No matter what you choose - just automate it - this is one business task that you want to fix-it-and-forget-it

Who should I say thank you to?

Everyone but that's not always practical and you need practical and consistent.

If you have a membership site on Kajabi, take your members and add them to a recurring thank you schedule. Take your total amount of members divided by 4 and then put 1/4 of them on the 1st, 2nd, 3rd, and 4th of every month. When new members join, add them to one of the 4 thank you days. This is also a great task to divide up among team members and spend time saying "thank you."

You could also take your top customers based on the dollar amount and set...

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How to Set-Up a Product-based Kajabi Membership Site

How does a Kajabi membership site work?

I group Kajabi membership site models into two groups: product- or offer-based. 

Produced-based uses a single product to hold all the content you are providing to your members. Contrasted with the offer-based model which uses multiple different products to deliver the content you are providing to your members.

How do I set up my Kajabi membership site?

Make sure to click Unlock Your Superpowers because inside the PBK Visitors' Lounge there are 3 separate videos detailing setting up either a product or offer-based membership site. 

When you decide to use the product-based model, then you need to follow these steps. 

Set up a single Kajabi Product

I recommend using the Premier, Classic, or Momentum themes as they provide an enjoyable member experience when there is a high volume of content. 

When using a product-based model, you are choosing to place all of your content inside ONE single Kajabi product and you need the...

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Simplify life, business, and Kajabi to Amplify your message, results, and freedoms: time and financial.