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Kajabi mini-course creators - what is your refund policy?


Another great question from a fellow Kajabian and directed towards the mini-course creators.

What is your refund policy?

This triggers what I call a bizlebox decision.

Business and legal added together and you get bizle = biz + le

You see every business decision has a legal impact and you want them to be positive and yes, I am a lawyer - not yours but here to help educate you on how to handle refunds from a bizlebox standpoint.

You decide the refund policy YOU want to offer. 

  • There are the standby infomercial guarantees (I like to call them) 30-day money back guarantee;
  • The one that cracks me up and I give credit to the online course world - provide proof of your homework and then I'll give you a refund. 

I'd like to give you these questions instead to answer when you are crafting your refund policy. 

Three questions to answer when creating your refund policy. 

  1. Is it going to keep you up and stressing when people had 100% access to all your content,...
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Define Lifetime Access for your Kajabi Products, Courses, and Membership Sites

Hello and welcome!

It's Tamsen Horton from PBK the gathering place for preneurs worldwide. Those of us unlocking our superpowers and living our vacationing life using Kajabi. Lives and businesses we don't need to escape from. Giving us health, wealth, and family freedom.

And this is your PBK power-up!

I'm often asked what I think about offering lifetime access to programs and courses.

My answer is always - define what you mean by lifetime access.

You see "lifetime access" is a function of marketing. You are using it to communicate that when your customer buys that you are going to give them access forever and ever and ever to the content.

But that marketing feature has HUGE legal impact. You'll often hear me say, every business decision has a legal impact.

And deciding to offer "lifetime access" is a business decision and you want the legal impact to stay positive.

But getting legal and marketing to get along is really quite easy as long as you don't skip these steps.

1. Create...

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