INDIVIDUAL AND GROUP APPOINTMENTS AGREEMENT

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Updated August 20, 2026

PARTIES

This writing (the “AGREEMENT”) outlines the intended legal relationship between Vacationing Life, LLC (the “COMPANY”, “COMPANY’S”) and you (the “BUYER”, “you”, “your”, “his”, “her”, “their”) and is intended to govern and control your purchase of

• individual or group,
• synchronous or asynchronous
• coaching or consulting
• appointments (the “SERVICE”, “SERVICES”) from the COMPANY.

The COMPANY and the BUYER are the intended parties (the “PARTIES”) to this AGREEMENT.

ACCEPTING THESE TERMS

As the BUYER, you are entering into a legally binding agreement with the COMPANY, a Michigan Limited Liability Company according to the following terms and conditions, when you do any of the following:

• completed purchase of any SERVICE

With this acceptance, the PARTIES agree that any individual, associate, and or assign are bound by the terms of this AGREEMENT.

COMPANY’S SERVICES

This AGREEMENT is executed and effective, when BUYER accepts the terms of this AGREEMENT. The COMPANY agrees to provide the work related to the SERVICE.

Details are decided and determined by the PARTIES and listed in either or both the COMPANY’S sales page and or the SCHEDULE A to this AGREEMENT (sent separately by the COMPANY, if necessitated).

The terms of this AGREEMENT are binding on any additional goods and or services supplied by COMPANY to BUYER.

The scope of work provided by COMPANY according to this AGREEMENT is limited to those listed on the COMPANY’S sales page for the purchased SERVICE and or the SCHEDULE A (provided separately when necessitated). COMPANY reserves the right to substitute work equal to or comparable to the SERVICE for the BUYER if the need arises, without prior notice.

If COMPANY needs to outsource work related to the SERVICE, and or provide substitute individuals for work related to the SERVICE, the COMPANY will notify the BUYER about the change or modification.

NATURE OF RELATIONSHIP

Acceptance of AGREEMENT does not establish an attorney-client relationship, and there is no guarantee of exclusivity or specific earnings or results. The COMPANY is offering guidance and advice based on their expertise, but BUYER is responsible for implementing strategies and making decisions regarding its own business and technology needs.

CANCELLATIONS

BUYER agrees to COMPANY’S cancellation policy as follows:

• BUYER may cancel scheduled SERVICE appointments at any time,
• BUYER must reschedule all cancellations within eight (8) weeks from date of original purchase,
• All cancellations are handled through the scheduling provider provided by the COMPANY to the BUYER,
• the COMPANY does not cancel and or reschedule for the BUYER,
• the COMPANY may also cancel at any time any scheduled SERVICE appointments,
• the COMPANY notifies BUYER of any cancellations via the scheduling provider provided by the COMPANY,
• any cancellations initiated by the COMPANY may be rescheduled within eight (8) weeks from the date of cancellation.

CONFIDENTIALITY

All content discussed during the SERVICE will remain confidential between the parties. Both the COMPANY and the BUYER agree not to disclose any information shared during the appointment to any third parties, except as required by law or as authorized in writing by both parties.

In the case of a group SERVICE that BUYER has voluntarily selected to be a part of by purchasing and accepting this AGREEMENT, there is no expectation of privacy due to the nature of a group, but each participant is bound by the terms of this AGREEMENT with regards to confidentiality.

USE OF ARTIFICIAL INTELLIGENCE TOOLS

BUYER acknowledges and agrees that the COMPANY uses artificial intelligence (AI) tools and platforms in the course of delivering the SERVICE, including but not limited to drafting, research, preparation, content development, and communication support. The COMPANY makes all reasonable efforts to protect the confidentiality of BUYER information and does not intentionally share BUYER’s personally identifiable information with AI platforms beyond what is incidental to the use of such tools in the ordinary course of business.

BUYER is encouraged to review the COMPANY’s current Privacy Policy and Legal Disclosures Page, which include additional information regarding AI tool usage, data handling practices, disclaimers, and disclosures. These pages are updated periodically and are incorporated by reference into this AGREEMENT.

By accepting this AGREEMENT, BUYER acknowledges that AI tools are part of the COMPANY’s standard business operations and agrees that the COMPANY’s reasonable use of such tools does not constitute a breach of confidentiality under this AGREEMENT.

WORK-FOR-HIRE

In the event that the SERVICE includes any work-for-hire work product, the PARTIES agree that the SERVICE provided is a work-for-hire arrangement.

As such, the BUYER owns any and all intellectual property resulting from the SERVICE provided by COMPANY to BUYER. Under no circumstances will the COMPANY attempt to legally register any intellectual property developed and or created as a result of this AGREEMENT.

NO TRANSFER OF INTELLECTUAL PROPERTY

COMPANY’S copyrighted and original materials are provided to the BUYER for INDIVIDUAL USE ONLY and under a limited single-user license.

BUYER is not authorized to use any of COMPANY’S intellectual property, trademarks and or copyrights, for any purpose. BUYER is not authorized to share, copy, distribute, or otherwise disseminate any materials received from COMPANY electronically, or otherwise without the prior written consent of the COMPANY.

PROFESSIONAL EXPECTATIONS

To the extent that BUYER interacts with COMPANY staff and or other COMPANY clients, BUYER agrees to behave professionally, courteously, and respectfully with staff and clients at all times.

BUYER agrees that failing to follow the terms of this AGREEMENT, and or any additional instructions provided by COMPANY in relation to the SERVICE, is cause for termination of this AGREEMENT.

In the event of such a termination, BUYER is not entitled to recoup any amounts paid and remains responsible for all outstanding amounts of the FEE.

TERMINATION

If BUYER is (1) behind in payment, or (2) otherwise in default of this AGREEMENT, then full payment is immediately due and BUYER is barred from using any of COMPANY’S services.

COMPANY is allowed to immediately collect the full FEE from BUYER and stop providing further services to BUYER.

PAYMENT

Full payment must be made before the appointment. Pricing and duration of appointments may vary and is chosen by BUYER at the time of purchase. BUYER is responsible for ensuring payment is made using the accepted payment methods. Failure to provide payment may result in the appointment being canceled or rescheduled.

BUYER agrees to pay COMPANY for the SERVICE according to the option chosen at time of purchase (the “FEE”).

REFUNDS

The COMPANY offers a tiered refund schedule based on the structure of the purchased SERVICE, as described below. All refund requests must be submitted in writing to the COMPANY. Approved refunds will be processed within fourteen (14) business days of written confirmation from the COMPANY.

Structured Multi-Payment Programs (e.g., Airport Architect and similar offer structures)

For SERVICES structured as multi-payment programs with a defined program length, the following refund schedule applies, measured from the date of the first payment:

• Before Payment 2 is due: BUYER is eligible for a refund of amounts paid, less a 25% program enrollment and preparation fee.
• After Payment 2 and before Payment 4 is due: BUYER is eligible for a 50% refund of total amounts paid to date.
• After Payment 4 and before Payment 5 is due: BUYER is eligible for a 25% refund of total amounts paid to date.
• After Payment 5 is processed: No refund is available. All remaining payments continue to be due and payable according to the original payment schedule.

The COMPANY structures payment schedules such that all program payments are completed no later than the midpoint of the active program period. BUYER acknowledges this structure at the time of purchase.

Recurring Payments

For SERVICES structured as recurring payments:

• BUYER may cancel future billing at any time by providing written notice to the COMPANY.
• Cancellation stops all future charges effective as of the next billing cycle.
• No refund is issued for the current paid quarter or billing period already in progress.
• BUYER retains access to the SERVICE through the end of the current paid period.

For all other one-time SERVICE purchases not covered by the schedules above, all payments are non-refundable once the SERVICE has been delivered or accessed.

PLATFORM ACCESS — KAJABI BACKSTAGE

For SERVICES that include access to the COMPANY’s member area through Kajabi Backstage (or any successor platform designated by the COMPANY), the following terms apply:

• BUYER’s access to Backstage is contingent upon active, current payment status under this AGREEMENT.
• Access remains active for as long as BUYER’s payments are current and the AGREEMENT is in good standing.
• Upon the final active payment being processed, or upon cancellation or termination of this AGREEMENT, BUYER’s access to Backstage will remain active for thirty (30) days following the date of the final payment processed (the “Wind-Down Period”).
• During the Wind-Down Period, BUYER is solely responsible for downloading, saving, or otherwise preserving any materials, resources, or content BUYER wishes to retain. The COMPANY will make reasonable efforts to notify BUYER in advance of access termination.
• After the Wind-Down Period expires, BUYER’s access to Backstage will be permanently revoked. The COMPANY is under no obligation to provide continued access, restore access, or provide copies of platform content after access has been terminated.
• BUYER acknowledges that this access structure is communicated throughout the program and is a known and agreed-upon condition of participation.

The COMPANY is not responsible for any loss of content, materials, or resources that BUYER did not download or preserve prior to the expiration of the Wind-Down Period.

TRAVEL AND TRANSPORTATION DISCLAIMER — GROUP EXPERIENCES INCLUDING THE EXCURSION

When a program, cohort, or experience offered by the COMPANY includes or is associated with a cruise, travel event, or in-person gathering, the purchase price covers only your participation in the structured group experience — including access to any cohort programming, guided sessions, group activities, and community access described in the offer. It does not include, and the COMPANY and any related entities are not responsible for, any travel-related costs, arrangements, or decisions made by the BUYER, including but not limited to airfare, ground transportation, cruise bookings, cabin selection, port excursions, travel insurance, meals, gratuities, or any other costs associated with getting to, from, or participating in the travel component.

All travel arrangements are made solely between the BUYER and the providers of their choosing. No contractual relationship is created between the COMPANY and any travel provider, cruise line, airline, or transportation service.

Purchasing access to a group experience that coincides with a cruise or travel event does not grant membership in the group, access to group programming, or inclusion in any organized group activities unless the relevant offer has been purchased separately and in full. Individuals who independently book travel to the same destination or vessel without purchasing the associated offer are not considered participants and will not be included in group programming, sessions, or activities.

CHARGEBACKS & PAYMENT SECURITY

To the extent that BUYER provides COMPANY with payment card(s) information for payment of FEE on BUYER’S account, COMPANY is authorized to charge BUYER’S payment card(s) for any unpaid charges on the dates agreed to in the PAYMENT section.

BUYER shall not make any chargebacks to COMPANY’S account or cancel the payment card that is provided as security without COMPANY’S prior written consent. BUYER is responsible for any fees associated with recouping payment and collection fees associated with the chargeback. BUYER may change any of the payment card information provided to the COMPANY using provided mechanisms by the COMPANY.

CONTROLLING AGREEMENT

In the event of any conflict between the provisions contained in this AGREEMENT, any marketing materials used by COMPANY, COMPANY’s representatives, or employees, the provisions in this AGREEMENT control.

ENTIRE AGREEMENT

This AGREEMENT is the entire AGREEMENT between the parties relating to the subject matter and supersedes all prior and contemporaneous AGREEMENTs, negotiations and understandings, oral or written. Modification to this AGREEMENT is by a written instrument executed by both Parties.

LIMITATION OF LIABILITY

By purchasing the SERVICE, BUYER releases COMPANY, its officers, employees, directors, and related entities from any and all damages that may result from BUYER’S participation in the SERVICE.

BUYER accepts any and all risks, foreseeable or unforeseeable arising from this line of work.

Regardless of the previous paragraph, if COMPANY is found to be liable, COMPANY’s liability to BUYER or to any third party is limited to the lessor of:

(a) The total FEE BUYER paid to COMPANY in the one month prior to the action giving rise to the liability, or

(b) Specific monetary amount, or the specific formula that will be used to calculate the amount as follows: thirty (30) percent of FEE from the purchase that claim is a direct result from.

All claims against the COMPANY must be filed with the entity having jurisdiction within 90 days of the date of the first claim or otherwise be forfeited forever.

BUYER agrees that Company will not be held liable for any damages of any kind resulting or arising from, including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse or enrollment in the SERVICE.

BUYER agrees that use of the SERVICE is at BUYER’s own risk.

FORCE MAJEURE

In the event, either party is unable to perform its obligations under the terms of this Agreement because of acts of God, epidemics, pandemics, shutdowns (local, state, or federal), strikes, equipment or transmission failure or damage reasonably beyond its control, or other causes reasonably beyond its control, such party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes.

DISCLAIMER OF GUARANTEE

BUYER ACCEPTS AND AGREES THAT HE OR SHE IS FULLY RESPONSIBLE FOR PROGRESS AND RESULTS FROM THE SERVICE.

BUYER ACCEPTS AND AGREES THAT HE OR SHE IS A VITAL ELEMENT TO THE SUCCESS ACHIEVED FROM THE SERVICE AND THAT COMPANY CANNOT CONTROL THE OUTCOME OR RESULTS ACHIEVED.

COMPANY makes no representations or guarantees verbally or in writing regarding performance of this AGREEMENT other than those specifically stated. COMPANY and its affiliates disclaim the implied warranties of titles, merchantability and fitness for a particular purpose. COMPANY makes no guarantee or warranty that the SERVICE will meet BUYER’s requirements or that all BUYERs will achieve the same results.

CHOICE OF LAW

This AGREEMENT is governed and interpreted in accordance with the laws of Michigan without giving effect to any principles of conflicts of law.

The PARTIES agree to submit any dispute or controversy arising out of, or relating to this AGREEMENT to arbitration in the State of Michigan according to the rules of the American Arbitration Association. The arbitration is binding upon the Parties and their successors in interest. The prevailing party may collect all reasonable legal fees from the non-prevailing party in order to enforce the provisions of this AGREEMENT.

SURVIVABILITY

The ownership, non-circumvention, non-disparagement, proprietary rights, and confidentiality provisions, and any provisions relating to payment of FEE owed set forth in this AGREEMENT, and any other provisions that by their sense and context the PARTIES intend to have survive, shall survive the termination of this AGREEMENT for any reason.

SEVERABILITY

If any of the parts or provisions contained in this AGREEMENT are interpreted as invalid or unenforceable only that part or provision is affected. The invalidity or unenforceability does not affect the other parts or provisions of the AGREEMENT.